Physical & Digital Customer: The Rise of the "Phygital" Shopper
09 Oct 2024
Customer Experience & Martech Theatre
The lines between physical and digital experiences are blurring. This panel explores the rise of the "phygital" shopper and strategies to create a seamless, unified journey.
Key Takeaways:
Discover innovative technologies like augmented reality (AR) that bridge physical and digital experiences.
Learn how to integrate in-store loyalty programs with online platforms for a unified experience.
Explore strategies for leveraging location-based marketing to target customers in real-time.
Gain insights into creating a "phygital" journey that fosters brand loyalty and drives engagement across channels.
Chairperson