eCommerce Expo 2024 Conference Programme

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Panel - Bridging the Gap: Omnichannel Technologies that Seamlessly Connect Your Customers

10 Oct 2024
eCommerce Centre Stage

Today's customers expect a unified shopping experience across channels. This panel discussion will showcase breakthrough omnichannel technologies that remove the friction between online and offline experiences. We'll explore click-and-collect solutions, in-store product information access innovations, and the growing role of conversational commerce with chatbots. Learn how to create a seamless omnichannel journey that fosters customer engagement and drives sales across all touchpoints.

Chairperson
Danish Lukawski, Founder - DANAMIC
Speakers
Muzzammil Ghafoor, Digital Commerce Lead (Malaysia, Singapore, Thailand) - PC - Unilever