FPT.AI possesses leading experts in the field of Artificial Intelligence, along with experience in implementing and integrating solutions in thousands of successful projects. Currently, FPT.AI is the strategic technology partner of more than 200 large enterprises in Vietnam and across the world in various sectors, namely Banking, Finance, Insurance, e-Commerce, Healthcare, and Logistics, serving millions of end-users every year.

The FPT.AI platform has attained prestigious international and domestic awards, proving its research & development efforts for its solutions:

• AI Platform for the Future of Digital Enterprises Award - Vietnam Innovation Challenge 2024
• Innovative Choice Award - Better Choice Awards 2024 by the Ministry of Planning and Investment
• Major Player in IDC MarketScape: Asia/Pacific (Excluding Japan) Smart Virtual Assistants 2023 Vendor Assessment (Doc # AP50445523)
• #1 Global Virtual Assistants by Software Reviews
• Asian Technology Excellence Awards 2022: Best AI Technology
• The 1^st place in the Natural Language Processing competition - SHINRA 2020-ML in Japan
• Vietnam Digital Award: Outstanding Digital Product
• Sao Khue 2020: Best 4.0 Technology Solution
• Best Digital Platform Make in Vietnam (Ministry of Information & Communication)
• AI Awards 2022: Outstanding AI Solution (AI4VN 2022)

Throughout numerous projects for large enterprises, FPT.AI has achieved substantial milestones:

• 5120 bots were built and successfully put into use to serve 200 million interactions between businesses and customers each month;
• Boosting operating efficiency by 67%;
• Saving operating expenses by 40%