ugo Pro is a full-sized, multi-functional robot designed for advanced security patrols and visitor guidance in dynamic environments. Built from real-world feedback and field trials, ugo Pro combines autonomous navigation with AI-driven monitoring to detect anomalies, respond to changes, and support on-site personnel. Equipped with a height-adjustable dual-arm system, cameras, and two-way communication, it can guide visitors, provide directions, and interact naturally through voice and screen. For security use, ugo Pro performs regular patrols, captures video logs, and integrates with alarm systems to ensure real-time situational awareness. Its modular design and user-friendly interface make it highly adaptable to settings like office buildings, public facilities, and commercial complexes. Whether deployed for human-like customer interaction or intelligent surveillance, ugo Pro enhances safety, efficiency, and user experience—making it a powerful ally in the digital transformation of physical spaces.