Conference Roundtables

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Re-Imagining Retail Theatre

Re-Imagining Retail Theatre

Is your business ready for the retail future?

With retail sales in Singapore taking an unexpected hit this January, it is evident that 2023 could be challenging. Now may be the perfect time to shake things up and embrace digital solutions that will propel your business into a successful future.

Roundtable topics include:

  • Re-Imagined retail: Discuss the most anticipated tech like AI, AR, Metaverse, and ChatGPT, and explore its practical applications
  • The Good, The Bad & The Ugly: Delve into the best and worst tech of 2022
  • Data is the answer: Understand how customer data can increase sales and engagement
  • Omnichannel re-imagined: Address the best offline-to-online mix for your business, and customer expectations in 2023
Customer Engagement Theatre

Customer Engagement Theatre

Are you bringing joy to your customers?

Ensuring a consistent stream of loyal customers is key to keeping revenue flowing. In today's competitive landscape, Singaporeans are seeking personalised experiences, community, and digitalised engagement. This can drive long-term loyalty and business success.

Roundtable topics include:

  • Customer acquisition, development & retention: Discover where and how to focus your spend
  • Keep them coming: Craft a customer engagement strategy that encourages repeat business
  • Customer engagement & the right marketing platform: Identify must-have tools to implement a winning strategy
  • Personalised interactions: Explore how to keep your engagement model relevant
Cross-border Commerce Theatre

Cross-border Commerce Theatre

Will your business go global?

As more customers access online shopping, the opportunities are endless to expand your base beyond Singapore. With the online retail market in SEA set to exceed $150 billion by 2025, this is your chance to create a cross-border infrastructure.

Roundtable topics include:

  • On demand delivery: Meet and understand customer expectations in 2023

  • Checkout confusion: Tackle the payment difficulties that cause 25% of cart abandonment

  • Going 'extra global': Determine the right time to enter your newest market
  • 2023's best borders to cross: Identify the most promising retail markets for expansion

Register your complimentary ticket to Retail Executive Summit

Join fellow business leaders and industry pioneers on 6 April 2023 to gain practical strategies for success at this unique event!

Register now