Cloud & AI Infrastructure
Dev Ops Live
Cyber Security World
Big Data & AI World 
Data Centre World Speakers
Andy Shao
Regional General Manager,
Sobot
Experienced AI CX solutions professional, helping businesses across financial services, retail, logistics, e-commerce, and franchise industries enhance customer experience and drive growth through omnichannel and AI-powered capabilities.
Sessions
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29-Sep-2026Future of Work: Enterprise Optimisation TheatreFrom Customer Contact to Customer Action: The Rise of AI Agents
