As the Chief Technology Officer and General Manager, Craig is responsible for overseeing the development and dissemination of technology for clients to help improve and increase business goals. He is responsible for identifying long- and short-term IT needs, overseeing system designs, changes and leading technical teams in everyday operations. With proven leadership skills and a deep process driven work practice Craig has been able to drive improvements in the effectiveness of both pre and post sales technical teams to ensure a strong record of success in delivering against business objectives. Craig has extensive experience with executive client service, design solutions and products that achieve quantifiable business results by leveraging his technical expertise in all design and management aspects of information systems.