Speakers

As the General Manager of Return Helper, Vicky is in charge of 'helping people get their returns.' After spending 8 years at the world's largest e-commerce marketplace helping sellers sell more stuff to more markets and increasing their financial returns, Vicky has a high-level overview and deep understanding of the entire process of e-commerce. As markets saturate, she determined the most neglected part of the chain as returns management, and she now leads Return Helper to grow this segment in APAC. She uses her expertise and extensive network to help sellers provide a seamless buying experience.