Tech Week Main Stage Conference Programme 2023

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Commerce Today and Tomorrow: How Emerging Trends are Reshaping the Future Ecommerce Landscape

12 Oct 2023
Customer Experience Theatre

Rapid internet innovations constantly revolutionise customer behaviours and expectations. Today, emerging trends are poised to reshape the future of the digital commerce landscape in ways we could never have imagined. 

Join us in this thought-provoking session to dissect the current commerce state and market trends, from physical retail and online stores, blurring platform boundaries, to social commerce. 

The real excitement lies in what's on the horizon. We will delve into the eCommerce seismic shifts in the years to come based on our market observations and customer insights. From Generative AI and Machine Learning in commerce, the rocketing Distributed Commerce models on marketplaces, to the growing importance of influencer economy, we will examine how these disruptive forces reshape the way businesses connect with consumers and deliver seamless shopping experiences.

Come and gain valuable insights into the strategies and technologies that will define the eCommerce landscape of tomorrow, empowering you to stay ahead of the curve, adapt to change, and drive success in this ever-evolving digital commerce world.

Patrick Deloy, Managing Director, APAC Experience and Commerce - Merkle