Tech Week Singapore 2025

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Empowering Teams: Creating an Inclusive & Thriving Workforce with Data & AI

09 Oct 2025
Big Data & AI World Keynote Theatre

While many conversations focus on how AI replaces jobs, few address how it reshapes team structures — how we collaborate, make decisions, and trust one another.
Drawing from real leadership experiences in AI-driven transformation, I share a story of two teammates divided by their views on AI — one eager to adopt, the other cautious about its flaws — and what it revealed about inclusion, empowerment, and psychological safety.


This talk explores how to lead teams in a post-ChatGPT world through three principles:

  1. Start with trust, not tools – build safety for experimentation.
  2. Upskill for confidence, not compliance – invest so people understand, not just follow, AI.
  3. Design for diversity – inclusive teams make better AI decisions.


Ultimately, AI doesn’t replace humans — it reveals the kind of leadership needed to help teams thrive.

Speaker(s)
Benjamin Goh, Senior Product Manager - GovTech