Tech Week Singapore 2025

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From Interest to Impact: What Can Brands Learn from University Marketing for Long-Lead Customer Journeys

09 Oct 2025
eCommerce Retail Revolution & CX Theatre

In long-lead journeys like education, marketing success isn’t measured by quick clicks — it’s built over time. In this session, Jenny Tang will share lessons from 17 years in marketing on how to design for advocacy, not just awareness. Expect candid reflections on what funnels miss, how storytelling creates resonance, and why relationships outlast transactions in today’s noisy digital landscape.

Speaker(s)
Jenny Tang, Deputy Director, Head of Digital Marketing - Singapore Management University