Tech Week Singapore 2025
The Psychology of Online Shopping: Understanding Digital Consumer Behaviour
09 Oct 2025
eCommerce Retail Revolution & CX Theatre
In today’s hyper-connected world, successful ecommerce goes beyond pricing and convenience — it requires a deep understanding of what drives digital consumer behavior. This panel will explore the psychological triggers behind online purchasing decisions, from impulse buying and social proof to personalization and trust. Industry leaders will share insights on how design, content, and platform experience influence conversion, loyalty and brand perception. Attendees will gain practical strategies to align digital marketing and ecommerce tactics with evolving consumer expectations in a competitive, data-driven landscape.